LANGUAGE IN INDIA

Strength for Today and Bright Hope for Tomorrow

Volume 12 : 1 January 2012
ISSN 1930-2940

Managing Editor: M. S. Thirumalai, Ph.D.
Editors: B. Mallikarjun, Ph.D.
         Sam Mohanlal, Ph.D.
         B. A. Sharada, Ph.D.
         A. R. Fatihi, Ph.D.
         Lakhan Gusain, Ph.D.
         Jennifer Marie Bayer, Ph.D.
         S. M. Ravichandran, Ph.D.
         G. Baskaran, Ph.D.
         L. Ramamoorthy, Ph.D.

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Occupational Stress and Turnover Intensions among the Non-Governmental Organizations’Employees

Fauzia Khurshid, Ph.D., Zahir Uddin Butt, Ph.D. and Bushra Muzaffar

Abstract

The purpose of this research is to explore the relationship between occupational stress and turnover intentions of the Non-governmental Organizations’ employees of Pakistan. It is a descriptive correlation study.

For the measurement of occupational stress, the Revised Occupational Role Stress Inventory (OSI-R) based on 60 items and for the measurement of turnover intensions, continuance organizational commitment scale was used (sub scale of organizational commitment questionnaire).

Study was conducted in two parts; first part was concerned with the pilot study, for this purpose a random sample of 30 NGOs employees was collected from 3 NGOs, among them 10 males and 20 females.

In order to determine the psychometric properties of research tools data was analyzed with various statistical techniques such as, alpha reliability co-efficient, items total correlation, inter-scales correlation.

The result of the pilot study indicated that due to insignificant items total correlations, items no 11, 47, 52, and 53 of OSI-R were excluded from scale. Continuance organizational commitment scale is based on 6 items, all items have significant correlation with the total scale therefore, and all these were retained in the scale. In the Part II a stratified random sample of 100 NGOs employees were collected form 10 selected NGOs of Islamabad. Among them, 43 males and 57 females, the data was analyzed with various statistical procedures to test the results hypotheses. The result shows that there is significant positive relationship between occupational stress and turnover intentions.

Result shows that permanent employees experience less stress as compared with contract employees. Moreover, female employees have higher occupational stress than the male employees. Managers experience higher occupational stress as compared with other staff members.

INTRODUCTION

The present turbulent environment of NGOs requires managers and employees to reexamine their behavioural practices. Working in NGOs is an inherently a stressful profession with uncertainties, long working hours, ethical dilemmas, difficult community and conflicting work demands. The physical and psychological demands of this profession often make its employs more vulnerable to high levels of occupational stress and turnovers. Job stress can be defined as harmful physical and emotional responses that occur when the requirements of the job do not harmonize the capabilities, wherewithal, or requirements of the employee’s personality.

This is only the beginning part of the article. PLEASE CLICK HERE TO READ THE ARTICLE IN PRINTER-FRIENDLY VERSION.

Fauzia Khurshid, Ph.D. (Corresponding Author)
Associate Professor
Department of Education
National University of Modern Languages
Islamabad, Pakistan
nimra2000@hotmail.com

Zahir Uddin Butt, Ph.D.
Human Resource Trainer and Consultant, Saudi Aramco
The Leadership Center (TLC)
Building 851, C-233\4, Ras Tanura
zaheerbutt@hotmail.com
zahiruddin.butt@aramco.com

Bushra Muzaffar
Research Associate
Department of Education
National University of Modern Languages
H-9, Islamabad
Pakistan
muzaffer_bushra@yahoo.com
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