LANGUAGE IN INDIA

Strength for Today and Bright Hope for Tomorrow

Volume 13:5 May 2013
ISSN 1930-2940

Managing Editor: M. S. Thirumalai, Ph.D.
Editors: B. Mallikarjun, Ph.D.
         Sam Mohanlal, Ph.D.
         B. A. Sharada, Ph.D.
         A. R. Fatihi, Ph.D.
         Lakhan Gusain, Ph.D.
         Jennifer Marie Bayer, Ph.D.
         S. M. Ravichandran, Ph.D.
         G. Baskaran, Ph.D.
         L. Ramamoorthy, Ph.D.
Assistant Managing Editor: Swarna Thirumalai, M.A.

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Copyright © 2012
M. S. Thirumalai
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Emotional Intelligence:
A Strategy for Effective Administration

T. Vezhavan, M.B.A., M.Phil.
Prof. Dr. M. Sivasubramanian, M.B.A., M.Phil., D.L.L., Ph.D.

Introduction and Background

In the current global environment, we live amidst challenges that threaten us in all the fronts namely, home, work and society. In our day-to-day life, we experience a variety of emotions and we process them, resulting in various outcomes, which are either favorable or unfavorable. Emotional Intelligence is an exciting concept which teaches us how to intelligently process our emotions and gain positive outcomes for self and others.

Emotional Intelligence is a concept focused on how effectively people work with others. These Emotional Intelligence skills are unique from a person’s technical skills and cognitive abilities. In this regard, many studies have shown that Emotional Intelligence competencies often account for the difference between star performers and average performers, particularly in positions of leadership.

Daniel Goleman (1998) has rightly pointed out that If your emotional abilities aren’t in hand, if you don’t have self-awareness, if you are not able to manage your distressing emotions, if you can’t have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far.

Peter Salovey and John D. Mayer have been doing commendable studies on emotional intelligence. They have defined emotional intelligence as, "the subset of social intelligence that involves the ability to monitor one's own and others' feelings and emotions, to discriminate among them”.

This article presents, the components of emotional intelligence, models of emotional intelligence, testing tool for measuring emotional intelligence, impact of emotional intelligence at work place, physical health, mental health, relationship between family and work for administrators in making effective decisions.

This is only the beginning part of the article. PLEASE CLICK HERE TO READ THE ARTICLE IN PRINTER-FRIENDLY VERSION.

T. Vezhavan, M.B.A., M.Phil.
Assistant Professor
Management Wing
Directorate of Distance Education
Annamalai University
Annamalainagar – 608 002
Tamilnadu
India
vezhavan@gmail.com

Prof. Dr. M. Sivasubramanian. M.B.A., M.Phil., D.L.L., Ph.D.
Management Wing Head
Directorate Of Distance Education
Annamalai University
Annamalainagar – 608 002
Tamilnadu
India
drmssau@yahoo.co.in
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