LANGUAGE IN INDIA

Strength for Today and Bright Hope for Tomorrow

Volume 14:7 July 2014
ISSN 1930-2940

Managing Editor: M. S. Thirumalai, Ph.D.
Editors: B. Mallikarjun, Ph.D.
         Sam Mohanlal, Ph.D.
         B. A. Sharada, Ph.D.
         A. R. Fatihi, Ph.D.
         Lakhan Gusain, Ph.D.
         Jennifer Marie Bayer, Ph.D.
         S. M. Ravichandran, Ph.D.
         G. Baskaran, Ph.D.
         L. Ramamoorthy, Ph.D.
         C. Subburaman, Ph.D. (Economics)
Assistant Managing Editor: Swarna Thirumalai, M.A.

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M. S. Thirumalai
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Conflict Management:
Resolving Conflict and the Need to Confront

Steven Eliason

Confronting – Cross-cultural Differences

People in the Western nations often use confronting as the major technique to assert them as well as to resolve conflict. On the other hand, I have noticed that in Asia and even among Asians in the United States, confronting is taken to be the very last resort. In fact, many may not ever confront others with their own points of view.

Resolving Conflict versus Need to Confront

Apart from the above, there is also a significant difference between resolving conflict and the need to confront. Conflict resolution is needed to deal with disagreement on issues. Differences turn into conflict when involved parties feel threatened by the loss of something valuable. Confrontation is only needed when one is clearly sinning or behaving in a way that offends or hurts another – but even that should be prefaced by some careful communication. The lessons that we work so hard on perfecting in the cross-cultural settings can also be applied in non-cross-cultural ways with family, co-workers and teammates.

This is only the beginning part of the article. PLEASE CLICK HERE TO READ THE ENTIRE ARTICLE IN PRINTER-FRIENDLY VERSION.

Steve Eliason
Faculty
Bethany Global University
6820 Auto Club Road
Bloomington, MN 55438
USA
stevenjeliason@gmail.com
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