LANGUAGE IN INDIA

Strength for Today and Bright Hope for Tomorrow

Volume 22:5 May 2022
ISSN 1930-2940

Editors:
         Sam Mohanlal, Ph.D.
         B. Mallikarjun, Ph.D.
         A. R. Fatihi, Ph.D.
         G. Baskaran, Ph.D.
         T. Deivasigamani, Ph.D.
         Pammi Pavan Kumar, Ph.D.
         Soibam Rebika Devi, M.Sc., Ph.D.

Managing Editor & Publisher: M. S. Thirumalai, Ph.D.

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Comparison of Video Conferencing Services (Google Meet and Zoom) Based on Perception of Speech Language Pathologists on Tele-Rehabilitation

Archita Kumari, Abhilash Ghadei, Suresh T. and Srividya A.

Abstract

The situation created by COVID 19 has seen a rapid growth of tele practice as an option for assessment and management of communication disorders for a speech language pathologist (SLP). Tele practice allows accessibility to remote areas, the clients who cannot acess face to face services due to restriction to maintain the COVID 19 situation like social distancing and self-isolation.

The present study aimed at comparing the use of online platforms (Google Meet and Zoom) for tele-rehabilitation, by SLPs in India. A qualitative research design using a questionnaire was formulated. The questionnaire was validated by five experienced SLPs who had offered both face to face and tele practice services. Some aspects like audio-video quality, ease of Usage for clinician and clients, privacy option, overall satisfaction was chosen. This questionnaire was made available to SLPs who have experience in using two online platforms (Google Meet and Zoom) for tele-rehabilitation. Sample size is calculated using standard procedure. 10% of total number of SLPs practicing tele services are the target sample (Geoffrey T. Fosgate, 2009). The questionnaire was delivered to the respondents on an online form through social media. Results revealed that on aspects of tele services, quality of interaction zoom was preferred more where on basis of security and technical aspects, google meet was preferred more. For quality of audio and video, both Google Meet and Zoom received similar rating. The results help us understand the choices of SLP’s based on the factors.

Keywords: Tele-practice, Speech Language Pathologist, tele therapy, SarsCov2 pandemic, Zoom, Google Meet, video conferencing service, COVID 19.

1. Introduction

Following the first reported infection in mainland China in December 2019 (Huang et al., 2020), the rapid spread of the SarsCov2 pandemic outbreak in March 2020 has caused many psychological consequences for society as a whole. These effects are widespread in all regions of the world and population age, with specific symptoms in specific social groups such as the general population Cao, et al. (2020); Boldrini, Lomoriello, Corno, Lingiardi, and Salcuni, (2020); Castellini, Rossi (2021); Nowicki, et al. (2020); Pablo, et al. (2020).

For layman, pandemic has added an additional burden to existing health needs, especially in the provision of speech therapy and hearing services. This, coupled with the restrictions on physical contact and social proximity enforced by government agencies to curb the spread of the infection, made the online delivery of speech and language therapy an urgent alternative to face-to-face treatment. Treatment services treated as others (Inchausti et al., 2020). In India, the Indian Speech and Hearing Associations (ISHA) invited audiologists and speech therapists to provide professional services via digital devices during the pandemic. This suggestion helped in continuation of therapy and assessment services for all communication disorders.

Among many clinicians, tele therapy was viewed as a less authentic and less effective form of approach (Weinberg, 2020) and among the general public, there was limited knowledge on this treatment option and concerns about a possible drop in treatment quality relative to in-person therapy (Apolinário-Hagen et al., 2017). Despite this, there was evidence in favour (van der Vaart, et al. (2014). Documenting the effectiveness of this mode of treatment as equivalent to in-person treatment, especially during large-scale health emergencies (Backhaus et al., 2012).

This is only the beginning part of the article. PLEASE CLICK HERE TO READ THE ENTIRE ARTICLE IN PRINTER-FRIENDLY VERSION.


Archita Kumari, Master in Audiology and Speech Language Pathology, (MASLP), Senior Research Fellow
Post Graduate Institute of Medical Education and Research (PGIMER), Chandigarh
kumari.archita1108@gmail.com

Abhilash Ghadei, Master in Audiology and Speech Language Pathology II year (MASLP II year)
Dr. S.R. Chandrashekhar Institute of Speech and Hearing, Bengaluru
abhilashvisu22@gmail.com

Suresh T., M.Sc. (Speech and Hearing), Research Co-Ordinator; Associate Professor
Dr. SRC BNGRC, Research Center
Dr. S.R. Chandrashekhar Institute of Speech and Hearing
Bengaluru
drsrc.suresh@speechear.org

Srividya A, Ph.D., M.Sc. (Speech and Hearing), Research Officer, Associate Professor
Dr. SRC BNGRC, Research Center
Dr. S.R. Chandrashekhar Institute of Speech and Hearing
Bengaluru
drsrc.srividya@speechear.org
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